Terms and conditions
Customer information on the coronavirus (Covid-19)
Please find here the list of stations that are remaining open and at your service
Contact our call centers:
- FRANCE : 0825358358 or via e-mail firstname.lastname@example.org
- UNITED KINGDOM : 08713841087 or via e-mail email@example.com
- ITALY : 199307030 or via e-mail firstname.lastname@example.org
- SPAIN : 913434503 or via e-mail email@example.com
- PORTUGAL : 219407790 or via e-mail firstname.lastname@example.org
- BELGIUM : 23489212 or via e-mail email@example.com
- FINLAND : 403062444 or via e-mail firstname.lastname@example.org
- NORWAY : 81551800 or via e-mail email@example.com
- LUXEMBOURG : 404228 or via e-mail firstname.lastname@example.org
- DENMARK : 89331133 or via e-mail Reservations@europcar.dk
- AUSTRALIA : 393306160 or via e-mail email@example.com
- NEW ZEALAND : 33665574 or via e-mail firstname.lastname@example.org
- IRELAND : +353 1 8122880 or via e-mail email@example.com
- GERMANY : (040) 520 18 8000 or via e-mail firstname.lastname@example.org
- USA and CANADA : via email email@example.com
Europcar rates are inclusive of all mandatory charges, so there are no hidden extras. They include : tax, Collision Damage Waiver (CDW), Theft Waiver (TW), airport charges and vehicle registration fee when applicable. Mileage is usually unlimited, except in some countries or rental products where limited mileage may apply. Please refer to the rate conditions during the booking process.
(1) All rates are eligible except Tour Operator rates, broker rates, Europcar staff and partner staff rates, mid and long term rentals (any longer than 25 days), Truck rental, complimentary or Award rentals, company negotiated rates.
(2) A valid Miles&Smiles card in the name of the first named driver must be shown at the car rental pick-up station for award miles to be attributed. Miles will not be credited on rentals checked-out with our current partner in the US and in Canada (Of course reservations inbound from the US are eligible in rest of the network). 6- 8 weeks are required to post miles to your account.
All regular rental and driving restrictions of the renting country apply, including geographical restriction. Certain qualifications may apply to the renter as well as additional drivers. This voucher may not be used in conjunction with any other voucher/certificate, promotion or special offer.